About us

Why us

At DormFIN, our commitment extends beyond transactions; we aim to establish relationships with all our clients. We pride ourselves on a personalised approach, taking the time to truly understand your specific circumstances and needs. Our goal is to provide not just insurance, but a comprehensive safety net that offers support and reassurance through life's unpredictable moments.

Whether you're securing your family's future, protecting your health, or ensuring your business's continuity, our extensive range of products and services is meticulously designed to meet your individual requirements. Our team, comprised of seasoned industry professionals, is dedicated to offering tailored advice and solutions that align perfectly with your personal or business objectives.



Join us on a journey towards greater peace of mind with DormFIN. Here, you'll discover a unique blend of expertise, empathy, and commitment, all dedicated to securing your well-being and financial stability. Explore the DormFIN difference today and step into a world where personalised insurance care sets new standards.

DormFIN. in numbers

With over 17 years of experience in risk insurance, Duane is an energetic and passionate planner.

He always goes out of his way to make sure he can get his clients the cover they need so that there’s no gaps in their planning.

Taking care of business owners is a key passion, Duane specialises in Business Assurance making sure that if something happens to any key player within a company it is still able to function and grow.

Juan takes a personal and practical approach when advising clients, helping them clearly understand their insurance and risk management needs. With extensive industry knowledge and a commitment to staying current with market trends, Juan ensures his clients are always informed and well prepared.



As a husband and father of three, Juan understands firsthand the importance of protecting what matters most. This perspective shapes the way he works, always with clarity, honesty and a focus on long-term security. Clients who work with Juan appreciate his straightforward guidance and leave with confidence knowing their risks are covered and their futures are protected.

For over 23 years as financial adviser, Chris’s goal has always been to help people achieve their own unique financial goals by providing ethical, best, and professional financial advice the smart way.

This advice is based on –

• Every person has the ability to plan his own unique financial future,
• Every elder has the financial responsibility to plan for those who are financially dependent on him/her, and
• That these goals can only be achieved with simplified and effective financial advice.

Chris, his wife Yolanda and two sons, Henré and Liam, emigrated from South Africa to New Zealand in May 2022 and are currently located in Orewa. He is a strong believer in a balanced life, where his love for family, friends, participation in sports (golf, cricket, tennis), being outdoors and a successful career complement each other.

Dean is a dedicated insurance adviser with over 10 years of experience in Fire and General insurance. Throughout his career, he has worked with a wide range of clients, helping them find the right cover to suit their needs.

Dean is passionate about making insurance simple and accessible, ensuring clients feel confident and supported in every step of the process. He values building long-term relationships based on trust, clear communication, and practical advice, and takes pride in delivering tailored solutions that provide genuine peace of mind.

Vanessa is our Practice Manager with over 30 years of varied experience in finance, legal and business ownership, always with a focus on building strong relationships with clients.

Throughout her career, she has developed a deep understanding of client needs and service excellence. Vanessa is passionate about delivering exceptional service and ensuring clients feel supported throughout their journey with DormFIN. She values building strong relationships based on trust, attention to detail and personalised care, and takes pride in creating smooth experiences that give clients genuine confidence in working with DormFIN.

Ratneesh’s approach to insurance advice is people-first. Mother to two beautiful children herself, Ratneesh understands the pressures and responsibilities that come with juggling careers, family, and financial commitments, along with the importance of having the right support and insurance solutions in place when life takes an unexpected turn.

Ratneesh is committed to helping families build resilience, protection and peace of mind, and describes her financial advice philosophy as follows, “Insurance isn’t just about policies — it’s about people. I am driven to invest the time and understand what matters most to you, so we can put in place a cover that fits your life — not just your policy.”

With a long-standing career in corporate leadership and deep experience as a Life and Mindset Coach, Ratneesh brings a unique blend of strategic thinking, empathy, and real-world perspective to every conversation. Warm, practical, and grounded in real-life experience, Ratneesh’s advice is shaped by integrity, genuine care and thoughtful planning, empowering you to make decisions with confidence.

“We vigorously represent you to get the best possible results.”

Juan Crafford